Inowios · Support & legal
Privacy Policy
About this policy
Effective 11 November 2026. Inowios operates this independent Backloggd mobile app and its API. We are not affiliated with backloggd.com and do not access or sync your account on that website. For privacy requests, contact support@inowios.com.
Your private profile and collection
The app creates a random anonymous profile identifier and stores session credentials on your device. You can choose a display name without providing an email address. Our server stores that name, saved games, play statuses, ratings, private notes and custom lists so you can use the app. Your collection is private; the app does not publish your notes or create a public social profile. A synthetic internal email-shaped identifier is used in the database; it is not an email address supplied by you.
Installation and service information
We receive a random installation identifier, platform, app version, launch count, first and latest contact times, and whether the installation is a test device. Our web server receives your IP address, request path, status and ordinary connection information for security and service operation. Do not put sensitive personal information in your display name, notes or support messages. Operational logs are not used for advertising.
Optional usage statistics
Usage analytics are off by default. If you enable them in Profile, we record app opens, viewed game identifiers, collection saves, onboarding and Plus-screen events, and unsuccessful search text (up to 120 characters) associated with your anonymous profile. You can withdraw consent in Profile at any time; disabling this option also deletes that profile’s previously collected analytics events. This release does not include advertising, an advertising identifier, Firebase Analytics or Crashlytics.
Subscriptions and payments
Apple or Google handles payment and card details. The app sends the store purchase proof to our API for verification with that store. We retain a hashed subscription identifier, product, profile association, expiry, trial and revocation status, environment and verification times. We do not store raw purchase tokens or signed proofs in our subscription database and do not receive payment-card details. A store purchase may be restored to your current anonymous profile; this restores access, not another profile’s private collection.
Why we process information
Profile, collection and subscription data are necessary to provide the service you request and perform our contract with you. Optional analytics rely on your consent. Security logs, abuse prevention and basic installation diagnostics support our legitimate interests in operating a reliable service. We process records required by applicable law to meet those obligations.
Who receives data and where
Our application database is hosted with Hetzner in the European Union. Restricted operational statistics are available to authorized Inowios administrators; the shared statistics panel does not receive your private note text. Apple and Google process purchase verification and billing under their own privacy terms. Game images may load from the IGDB image CDN, which receives your IP address and standard web-request information. Encrypted connections protect data in transit. Backups are stored with Cloudflare R2. Service providers may process technical information outside your country under applicable contractual and legal safeguards. We do not sell personal data or share it for advertising.
Retention and deletion
We retain your profile and collection while the profile exists. In Profile, choose Delete my data to delete the server profile, collection, lists, session tokens and associated analytics. Installation records and subscription records are unlinked from the deleted profile. Limited unlinked subscription records may remain for entitlement verification, fraud prevention and billing obligations. Operational logs rotate; backups expire on a rolling schedule of up to 30 days and are not used for routine access to deleted profiles. If a backup is restored, deletion requests must be reapplied. Removing the app or deleting its profile does not cancel a store subscription.
Your choices and rights
You can change your name, remove saved data, withdraw analytics consent and delete your profile in the app. Depending on your location, you may request access, correction, deletion, portability, restriction or object to processing, and complain to your local data-protection authority. Email support@inowios.com; we may ask for information needed to identify your anonymous profile and verify control. We cannot safely identify a profile from its display name alone. See the data-deletion page for instructions.
Children and changes
This app is not designed for children under 13. If you believe a child has supplied personal data, contact us. We may update this policy as the service changes and will identify material changes in the app or on this page. Contact: support@inowios.com.